Privacy Policy

Last updated: December 29, 2025

Synapse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• User Content: Information you choose to store in the app, including contact details, notes, and reminders about people in your network.
• Usage Data: Information about how you interact with the app, including features used and time spent in the app.
• Device Information: Device type, operating system version, and unique device identifiers.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you reminders and notifications you've requested
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues

Data Storage and Security

Your relationship data (contacts, notes, reminders) is stored securely. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

Our app may use third-party services that collect information. These services have their own privacy policies:

• Apple Services: For app distribution and in-app purchases
• Analytics Services: To understand app usage (anonymized data only)

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (you will be notified)

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Export: Request a portable copy of your data
• Opt-out: Disable analytics and non-essential data collection in app settings

To exercise any of these rights, please contact us at the email address below.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account and all associated data at any time through the app settings or by contacting us.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@synapse-app.com